Frequently Asked Questions


Can I change/cancel my order?

We are unable to make changes after an order has been placed. However in some cases, we may be able to honor your request. Please contact us at info@eloisastudio.com for further information.

Where do you ship?

We currently ship domestically within the United States.

What carriers do you ship with?

Orders will ship via USPS Priority Mail® service which includes tracking and delivery in 1-3 business days, Fed Ex 2Day®, or Fed Express Saver®

Can the delivery country/region be different from the purchase country/region?

No. The delivery country/region must always be the same country/region in which the purchase was made.